Refund policy
Kingdom Motorsports – Return & Refund Policy
At Kingdom Motorsports, many of the products we sell are vehicle-specific, special-order, custom-configured, or sourced specifically for an individual customer's vehicle or build. Because of the specialized nature of these products, the following return and refund policy applies to purchases made through Kingdom Motorsports.
By completing a purchase or placing a deposit, you acknowledge and agree to this policy, subject to any rights or remedies that cannot legally be waived.
1. Final Sales & Non-Refundable Deposits
Unless otherwise expressly agreed to in writing by Kingdom Motorsports, sales of wheels, tires, suspension components, lift and leveling kits, performance parts, electrical components, accessories, special-order items, and custom-configured products are final and are not eligible for return or refund.
Deposits for special orders, custom orders, vehicle builds, parts orders, and other products or services procured specifically for a customer are non-refundable once the applicable order or commitment has been placed with a supplier, manufacturer, distributor, or other third party.
2. Vehicle Fitment
Customers are responsible for providing accurate vehicle information, including year, make, model, trim, drivetrain, modifications, and any other information reasonably necessary to determine product compatibility.
When a customer independently selects or supplies a product or provides specific fitment specifications, the customer assumes responsibility for confirming compatibility and fitment.
When Kingdom Motorsports assists in selecting products for a customer's vehicle, recommendations are based upon the vehicle information and specifications provided by the customer and information available from manufacturers, distributors, and other industry sources. Certain aftermarket modifications may affect fitment, clearance, ride characteristics, alignment, or compatibility.
3. Damaged, Defective, Incorrect or Missing Items
Customers should inspect products promptly upon receipt. Freight shipments should be inspected for visible damage before accepting or signing for delivery whenever reasonably possible.
If an item arrives damaged, appears defective, is incorrect, or items are missing from the shipment, contact Kingdom Motorsports within 48 hours of delivery at Sales@KingdomMotorsports.net.
Please provide the order number and photographs of the product, packaging, shipping labels, and any visible damage when applicable.
Kingdom Motorsports will review the issue and, when appropriate, work with the applicable distributor, carrier, or manufacturer to pursue a replacement, correction, warranty claim, or other applicable remedy.
4. Special Orders & Custom Products
Products that are special-ordered, custom-built, custom-drilled, custom-painted, custom-finished, vehicle-specific, or otherwise ordered or manufactured specifically for a customer cannot be canceled, changed, returned, or refunded once production, processing, or procurement has begun, except where required by law or expressly approved by Kingdom Motorsports in writing.
5. Manufacturer Warranties
Certain products sold by Kingdom Motorsports may be covered by a manufacturer's warranty. Warranty eligibility, coverage, exclusions, and remedies are determined by the applicable manufacturer's warranty terms.
Kingdom Motorsports will reasonably assist customers with eligible manufacturer warranty claims; however, manufacturer warranty decisions are ultimately subject to the manufacturer's applicable terms and approval.
Unless otherwise stated in writing, a manufacturer's warranty does not constitute a Kingdom Motorsports refund or return policy.
6. Order Cancellations
Orders are processed as quickly as possible. Once an order has been submitted to a manufacturer, distributor, supplier, or fulfillment provider, cancellation may no longer be possible.
If you believe an order was placed incorrectly, contact Kingdom Motorsports as soon as possible. We will make a reasonable effort to stop processing when possible, but cancellation is not guaranteed.
If an order can be canceled before processing or procurement has begun, Kingdom Motorsports will advise the customer whether any cancellation, processing, restocking, payment-processing, freight, or other nonrecoverable charges apply before completing the cancellation.
7. Installation, Labor & Customer-Supplied Parts
Labor and installation charges are non-refundable once the applicable service has been performed.
Kingdom Motorsports does not warrant used products or customer-supplied parts unless expressly agreed otherwise in writing. Additional labor resulting from defective, incorrect, incomplete, or incompatible customer-supplied products may be charged to the customer.
8. Vehicle Sales
This Return & Refund Policy primarily applies to parts, accessories, merchandise, and related services. Motor vehicle purchases are governed by the applicable vehicle purchase documents, disclosures, Buyers Guide, financing documents (if applicable), and other agreements executed in connection with the vehicle transaction.
Displaying a vehicle for sale on KingdomMotorsports.net does not by itself constitute completion of a motor vehicle sale. Vehicle transactions require completion and execution of all applicable purchase, title, registration, financing, and other required documentation.
Contact Kingdom Motorsports
Questions regarding an order, product, fitment, or this policy may be directed to:
Kingdom Motorsports
7328 State Road 50
Groveland, FL 34736
Call/Text: 352-933-0115
Email: Sales@KingdomMotorsports.net